Returns & Refund Policy
Welcome to Your Mind Redesigned!
Our returns policy ensures transparency and fairness in handling refunds, cancellations, and digital product purchases. Please review the following terms to understand your rights regarding our hypnotherapy and NLP services as well as digital hypnotic downloads.
1. Refund Policy for Services
We strive to provide high-quality hypnotherapy and NLP services tailored to your needs. If you are dissatisfied with your session, please contact us within 24 hours of your appointment to discuss your concerns.
Refunds may be issued on a case-by-case basis, at the discretion of our team.
We are committed to resolving any issues promptly to ensure your satisfaction.
2. Refund Policy for Digital Hypnotic Downloads
Due to the instant-access nature of digital hypnotic downloads, we do not offer refunds or exchanges once a purchase has been completed.
If you experience any technical issues with your download, please contact us for assistance.
If you believe you have been charged in error, please reach out within 7 days of purchase for review.
3. Cancellation Policy for Services
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to allow us to accommodate other clients.
Cancellations made with less than 24 hours’ notice may result in a cancellation fee or forfeiture of your session fee.
If unforeseen circumstances arise, please contact us as soon as possible to discuss your options.
4. No-Show Policy
Failure to attend your scheduled appointment without prior notice may result in a no-show fee or forfeiture of your session fee.
We value your time and appreciate your cooperation in adhering to our scheduling policies.
5. Exchanges
Due to the personalised nature of our hypnotherapy and NLP services, exchanges are not applicable.
Digital products (hypnotic downloads) cannot be exchanged once purchased.
6. Contact Us
If you have any questions about our returns policy, need assistance with a digital product, or require support with scheduling, please don’t hesitate to contact us.
We appreciate your trust in Your Mind Redesigned and look forward to supporting you on your journey of positive transformation.